Governance

We are a responsible lender and treat our customers and business partners with respect.

  • Transparency: The team adheres to statutory deadlines and transparent reporting to ensure accountability to all stakeholders.
  • Treating Customers Fairly (TCF): Reward prides itself on its reputation for treating customers fairly and working with borrowers, where possible, to secure the best outcome for all parties.
  • Suppliers: Reward pays its suppliers promptly, fostering ethical business relationships.
  • Corporate Governance: We maintain high standards of corporate governance, with an appropriate board structure and documented decision making.
  • Compliance: The team welcomes regular external audits (statutory and funding) and maintains high standards of compliance.
  • Cyber Essentials: We have earned the Cyber Essentials PLUS Certification, ensuring Reward is well-guarded against cyber threats. We train our employees on the best practices in security awareness and reassure our clients and suppliers about our serious approach to cybersecurity.