With an increasing number of patients being discharged from hospitals to free up beds during the COVID-19 outbreak, there was an urgent need for carers to look after them in their own homes, visiting them up to three times a day.
Our client, Care At Home Group (CAHG), has an excellent reputation for expert home care and was contacted by the eight local authorities it worked with in the North West to provide the additional support.
Normally, CAGH is given three days’ notice about a new patient being discharged but, in some areas, it dropped to just three hours.
Naturally, to urgently recruit and train the additional 80 carers needed, to join the existing 100 strong team, was going to have a big impact on cashflow in the short term.
Reward met with Managing Director, Karl Jacobie, and was impressed with the business and the way it operated. Working within a very short timeframe we provided a Business Finance loan so that he could begin the recruitment process without delay.
Commenting on the recruitment drive, Karl said,
“Having to double the workforce so quickly set us quite a challenge and put an enormous strain on cash flow, due to the cost of advertising, training and staff expenses, as well as having to pay their first wages before being paid ourselves.
“We knew the banks would take too long to sanction the funding, so it was recommended that we contact Reward Finance Group in Manchester.
“Reward was straight on the case to get to know our business and background. They understood fully what was required and the funds were provided to us quickly. This enabled us to meet the challenge we were set and provide the expert care required in the various communities.”
Group MD of Reward Finance Group, Nick Smith, added,
“Karl’s company is typical of many of the companies we help with funding. Insofar as they need additional working capital requirement to help grow their business, whether that is to win and complete a new contract, take advantage of an opportunity to buy new equipment, or in this case, almost double the workforce in a very short timescale.”